Data Retention
Account deactivate karne ke baad 90 din tak data rakhtے hain — agar dispute ya refund claim ho. Phir permanent delete kar dete hain.
LEGAL REFERENCE
Privacy Policy jo aap samajh sakain
pk 8303 par aapka personal information محفوظ رہتا ہے۔ Hamara privacy policy sada aur transparent hai — hum batate hain ki hum aapsa kya data lete hain, usey...
Data encryptionLocal law complianceAccount securityWithdrawal verification
Hamara privacy posture aur data handling
Jab aap pk 8303 par account kholte ho, hum aapka naam, email, phone number, aur JazzCash ya Easypaisa account details collect karte hain. Yeh information aapke withdrawals verify karne aur fraud rokne ke liye zaroori hai. Hum aapka data third-party se share nahi karte — na hi marketing companies ko, na sports betting affiliates ko. Aapka data encrypted servers par rehta hai
jo Pakistan mein based hain. Jahan local qanoon data retention ko limit karta hai, hum us waqt tak hi data rakhtے hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY MADAD
Aapke privacy sawaalat ke liye contact
Team online
Email Support
[email protected] par likho. Hum 24 ghante mein reply dete hain — aapke data ka access, deletion, ya correction ke liye.
Account Settings
Apne account mein jao, Security tab mein dekho — yahan aap apne phone number, email aur payment details ko update kar sakte ho.
Data Request Form
Apna personal data dekh sakne ke liye hamara form bharo — hum 30 din mein aapko complete data export dete hain.
BHAROSA AUR TAHFUZ
Privacy jo aap par asar daalta hai
Encryption Standard
Sab account information 256-bit SSL encryption se locked hai. JazzCash, Easypaisa, SadaPay aur Raast transfers bhi secure tunnel se hote hain.
Withdrawal Verification
Jab aap paise nikalna chahte ho, hum aapke identity aur payment account ko match karte hain — fraud rokne ke liye aur aapka account secure rakhnے ke liye.
No Data Selling
Hum aapke personal ya financial data ko kabhi bhi advertisers ya brokers ko nahi bechte. Ye hamara core principle hai.
Cookie Transparency
Hamari website cookies use karti hai — but sirf aapka session manage karne aur spam rokne ke liye. Hum marketing cookies nahi lagaate.
Audit Trail
Apne account mein login history dekh sakte ho — kaun se device se, kaun sa time, kaun sa location. Unexpected activity detect karne mein madad milti hai.
Legal Compliance
Pakistan ke data protection qanoon aur jahan-jahan applicable ho wahan ki local privacy laws ko hum follow karte hain.
HAMARA STANDAR
Privacy standards jo hum rakhtے hain
Third-Party Sharing
Sirf payment processors (JazzCash, Easypaisa, etc.) ko transaction details share karte hain. Koi aur affiliate ya advertiser nahi.
Marketing Emails
Agar aap promotions off kar do, hum sirf account updates aur security alerts hi bhejtے hain — marketing emails nahi.
Cross-Border Transfer
Aapka data Pakistan ke servers se bahar transfer nahi hota. Sab locally encrypted aur stored rehta hai.
Breach Protocol
Agar security incident ho, hum aapko 72 ghante mein notify karte hain aur explain karte hain ki kya action lini chahiye.
Children's Data
18 se kam umar ke kisi ko bhi account nahi banwate. Agar pata chale, account immediately suspend ho jata hai.
Policy Changes
Agar hamara privacy policy badlے, hum email bhejte hain aur 30 din advance notice dete hain. Aap disagree karo to account close kar sakte ho.
Privacy ke asal elements jo aapka account protect karte hain
Two-Factor Auth
Aapka account mein 2FA enable kar sakte ho — login time par phone se code verify hona padta hai. Extra security layer.
Password Policy
Minimum 8 characters, numbers aur symbols zaroori hain. Hum weak passwords detect karte hain aur aapko stronger set karne ke liye prompt karte hain.
Withdrawal Address Whitelist
Pehli withdrawal mein jo JazzCash ya Easypaisa account number use karte ho, woh lock ho jata hai. Baad mein sab withdrawals wahi account mein hi hongi — fraud se bachaane ke liye.
Inactive Account Lock
Agar 6 mahine tak aap account use nahi karte, hamara system suspicious activity rokne ke liye usey lock kar deta hai.
Device Fingerprinting
Hum track karte hain ki kaun se devices se aap login karte ho. Naya device dekhe to extra verification step ho sakta hai.
Session Timeout
20 minutes inactivity ke baad aapka session automatically logout ho jata hai — public computers par security ke liye.
Araam se puche jane wale sawaal
Haan, lekin encrypted form mein. Sirf hum decode kar sakte hain withdrawal process ke waqt. Hum isko third-party ko nahi share karte — na marketing affiliates ko, na advertising networks ko. Iska matlab aapka account number bilkul mehfooz rehta hai hamari servers par.
Account deactivate karne ke baad hum 90 din tak aapka data rakhte hain — agar refund claim ya dispute ho to resolve kar sakain. 90 din baad, hum sab personal information securely delete kar dete hain. JazzCash ya Easypaisa transaction records unke servers par rahtے hain, hamara jurisdiction nahi.
Bilkul nahi. Hum aapka personal data, account balance, ya gaming activity ko kisi se share nahi karte — except legal requirement ya court order ke. ये hamara core policy hai aur hum isko break nahi karte.
Apne account settings mein jao, Preferences tab kholo, aur Marketing Communications ko off kar do. Fauran band ho jayengi. Security alerts aur withdrawal confirmations toh aati rahenge kyon ke yeh zaroori hain.
Hamara fraud detection system automatically flag kar dega — especially agar withdrawal address whitelist se alag ho. Hum aapko immediate SMS aur email denge. Aap withdrawal ko reject kar sakte ho agar unauthorized ho. Plus, aapka account temporary lock ho sakta hai investigation ke liye.
Haan — login history, IP address, device type ye sab aapke account mein recorded hote hain taaki aap suspicious activity detect kar sakain. Ye data sirf account security ke liye use hota hai, marketing nahi. Aap anytime apne account mein login history dekh sakte ho.
Jahan local qanoon ijazat deta hai wahan se aap access kar sakte ho. Lekin agar aap supported ilaqon se bahar IP address se login karte ho, hum extra verification request kar sakte hain — fraud rokne ke liye. SadaPay aur Raast withdrawals sirf Pakistan ke andar chalte hain.